Monday, May 21st, 2012

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  1. Rating: +0

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    Do you offer support?

    Yes. We offer support. However, FTP access and Joomla Admin access is required. If you cannot provide access to your website then we offer an immediate refund. Please allow 7-10 business days for support issues for the Premium version. Support for the standard version is usually less.

  2. Rating: -1

    Positive Negative

    What version does the Standard VirtueMart Component Support?

    Currently it supports up to VirtueMart version 1.1.9.

  3. Rating: +0

    Positive Negative

    How do I uninstall the standard component?

    Steps:
    1. In Virtuemart select Administration menu then Configuration then Shipping Tab
    2. Uncheck our Shipping method named "Flat rate shipping by product" (very important step!)
    3. Click the Save button to save the configuration
    4. Now, Go to Extensions menu and select Install/Uninstall
    5. Click components
    6. Select the component named "shipping" with author "Omkarsoft"
    7. Click Uninstall

  4. Rating: +0

    Positive Negative

    What do I do when I have lots of warning notices that have to do with permissions that look something like this image?

    Permission Error

    These permission errors occur because some folders do not have proper writing access. Please make sure the following folders and everything inside these folders have write permission access:

    administrator/components/com_virtuemart
    components/com_virtuemart

    Manually installing the component may also solve this issue because it overrides the permissions of the folders.

  5. Rating: -1

    Positive Negative

    What do I do when I have lots of undefined variable notices that look something like this image?

    Permission Error

    These undefined variable errors are actually not errors they are "notices" that don't affect anything. One way to easily stop them is to turn off the notices on your server.

  6. Rating: +0

    Positive Negative

    The component is not showing up in the Configuration Screen? I installed it but it does not look like it is installed?

    This is due to a permission issue on the server. The way to solve this is to manually install the component.

    The instructions to manually installing the component are below:

    Take the following files:

    /administrator/components/com_virtuemart/classes/ps_product.php
    /administrator/components/com_virtuemart/html/product.product_form.php
    /administrator/components/com_virtuemart/html/order.order_print.php
    /components/com_virtuemart/themes/default/templates/checkout/get_final_confirmation.tpl.php
    /components/com_virtuemart/themes/default/templates/pages/account.order_details.tpl.php

    Move them to:

    /administrator/components/com_shipping/ship_bak

    Move /administrator/components/com_shipping/ship_cfg to:
    /administrator/components/com_virtuemart/classes/shipping

    Make sure to make this newly moved folder writable. (Chmod 777)

    Then go to /administrator/components/com_shipping/ship-(virtuemart version #):

    For example, if you have VM version 1.1.4, then you would go to:

    /administrator/components/com_shipping/ship-1.1.4

    Move:
    product.product_form.php
    order.order_print.php
    to /administrator/components/com_virtuemart/html

    Move:
    ps_product.php
    to /administrator/components/com_virtuemart/classes

    Move:
    shipvalue2.php
    shipvalue2.ini
    shipvalue2.cfg.php
    to /administrator/components/com_virtuemart/classes/shipping

    Move:
    deleterow.php
    to /administrator

    Move:
    vmshipping_help.jpg
    to /administrator/images

    Move:
    account.order_details.tpl.php
    to /components/com_virtuemart/themes/default/templates/pages

    Move:
    get_final_confirmation.tpl.php
    to /components/com_virtuemart/themes/default/templates/checkout

    That should be it.

  7. Rating: +0

    Positive Negative

    How do I change the text ”Standard Shipping” next to the radio button on the shipping page to a custom text message like: “Standard Shipping (UK Only)"

    You need to change the text in the file: administrator/components/com_virtuemart/classes/shipping/shipvalue2.php
    The file is located in the list_rates function.

  8. Rating: +0

    Positive Negative

    When I uninstall the component the shipping tabs still exists on the backend of Virtuemart? What is going on?

    Sometimes permission issues in Joomla don’t allow for complete uninstall. To remedy you simply need to delete these files from your system:

    administrator/components/com_virtuemart/classes/shipping/ship_item_specific.php
    administrator/components/com_virtuemart/classes/shipping/ship_item_specific.cfg.php
    administrator/components/com_virtuemart/classes/shipping/ship_item_specific.ini
    administrator/components/com_virtuemart/html/shipping.item_specific_add_shipper.php
    administrator/components/com_virtuemart/html/shipping.item_specific_add_rate.php
    administrator/components/com_virtuemart/html/shipping.item_specific_sku.php

  9. Rating: +1

    Positive Negative

    What do I do if the shipping costs are not transferring to Paypal?

    This needs solved by modifying the shipping methods or calculations within your Paypal interface.